Refund Policy
Last updated: June 2025
At Bagdrop, we believe every rupee you spend should deliver value. Our credit voucher policy ensures your booking amount is never lost — it stays available for your future travel needs.
No Direct Refund Policy
Bagdrop does not offer direct monetary refunds. Instead, we provide a flexible credit voucher to ensure you can use your booking value anytime. This policy allows us to maintain high service standards while giving our customers maximum flexibility.
6-Month Credit Voucher
In case of cancellation or eligible refund situations, customers will receive a credit voucher valid for 6 months from the date of issue. The voucher can be applied to any future Bagdrop booking of equal or greater value.
Voucher Extension
If the voucher is not used within 6 months, we will extend it by another 6 months upon request, ensuring maximum flexibility for our customers. Simply contact us before the expiry date to request an extension.
Transferable Voucher
If you do not wish to use the voucher yourself, you are free to transfer it to your friends, family or relatives. The voucher remains valid for the remaining duration and can be used on any Bagdrop service.
Eligible Situations
Credit vouchers are issued in the following situations: customer-initiated cancellation before pickup, service unavailability due to operational reasons, or disruptions caused by circumstances outside the customer's control. Each case is reviewed individually by our team.
How to Request
To request a credit voucher, contact us via WhatsApp or email at info@bagdrop.co with your booking ID and reason for cancellation. Our team will process your request within 24–48 business hours and issue the voucher to your registered email.
Contact Us
For any questions about our refund policy, please reach out to us at info@bagdrop.co or call +91 96245 16661. We are happy to help clarify your options.